CVONG Support
Need assistance with purchase, restore, PDF export, backup/restore, or feedback? We are here to help.
Contact via Email
Direct responses from the development team:
Frequently Asked Questions
How do I restore my purchase?
Open Settings → CVONG Pro Lifetime → Restore Purchase. If you previously purchased CVONG Pro Lifetime with your Apple ID, your access will be restored immediately without being charged again.
Is Pro Lifetime a subscription?
No. CVONG Pro Lifetime is a one-time, non-consumable purchase with no recurring fees, no auto-renewals, and no subscriptions.
Where is my CV data stored?
All your CV data, text, and photos are stored strictly locally on your iOS device. Nothing is ever sent to or stored on CVONG servers.
How do I delete my data?
Use Reset CV Data in Settings to clear all entered CV information, or simply delete the CVONG app from your device to erase all local data.
How can I contact support?
You can contact our support team directly by emailing ongboycom@gmail.com for prompt assistance with purchases, backups, or app feedback.
Can I request a refund?
All purchases are processed directly by Apple via StoreKit. If you need to request a refund, please submit your request to Apple at reportaproblem.apple.com. reportaproblem.apple.com.